Failed Amazon Payments
Tue, 06/08/2010 - 17:57
Hi, I'm not sure who to talk to about this, so I thought I'd post it here and hope someone in the know reads it.
I pledged $75 to the game a while back, and since then, Amazon Payments has failed to process my payment twice and has now cancelled the payment. As the kickstarter page is no longer accepting pledges, I have no idea how to create a new payment. I really want to be a part of this, so somebody tell me how I can send you guys this money!
For reference, my name is Alex Altman and my failed payment Transaction ID is: 154C5G51K4J7G2372AVBJOG7G4GRDG32Z6F
Hi Alex,
Thanks for letting us know. This is just a quick reply to let you know that we've seen your message and that you've posted it to the right place.
That said: We're really glad that you're still interested in supporting/participating as a Kickstarter. We may not have the time to really delve into finding a solution for your situation until this weekend (the 11th, 12th, or 13th of June), but we'll figure something out. Once we do, we'll contact you in a less public way (email or private message, for example).
Thanks again,
Jonathan L.